Chris Hardin   Terms of Work
Phone: 706.264/8088 | Email: chris <at> chris-hardin.com

 

Work Credit / Link

I require all websites that I design or develop bear my credit website development by Chris Hardin linked to www.chris-hardin.com so long as the design (modified or unmodified) remains in use.

 

Process / Timeline

Phase I: Discussion

Define services required and project scope. Estimate timelines and costs.
50% deposit ($200 minimum) is required before work commences (and to hold a specific project start date).

For straight-forward website development:
- Client to provide complete proofed text content
- Client to provide full size images in jpg or tiff format
- Client to provide any specifically requested font files (zipped)

Phase II: Design Concept

A Design Concept is created based on the discussed requirements of the Client; navigation, layout, images, colors, etc. are determined; typically one week*. Two revision phases included in the Design Concept fee ($300). Additional revisions billed at $35 each. Client must approve Design Concept before proceeding to Development.

Phase III: Development

Website will be developed based on the Design Concept. Additional pages or design elements out of scope of the approved Design Concept will be billed accordingly. Typical Development time from receipt of all materials (images, final draft of text content) to completion of development is two weeks*.

Phase IV: Final Proofs & Launch

Once the website is developed, the client is responsible for a complete proof of the entire website. Please submit all edits in one batch. Clarity is very important. Edits may be complete within seven business days*, and website will be ready for final approval and launch. Two revision phases (batches of edits) are included. Additional revisions are then billed at my hourly rate.

 

Payment in full is due on website launch (or end of second revision phase).

* Design and development time may vary, depending upon current workload and client feedback delays (i.e. if client goes away on holiday).

 

Billing Policy

 

 

1. Setup Charges and Recurring Yearly Fees - All Chris Hardin's accounts have a setup fee. The yearly recurring charge varies for each type of account. Setup of your account begins upon receipt of the setup authorization and/or receipt of first year's payment and setup fees. You will be provided with login information usually within 2 to 3 working days from receipt of payment. The first Billing Statement you receive after your account is setup will be for the first month's pro-rated charges to the end of that month. This pro-rated invoice is generally sent along with your configuration information. All future payments after the pro-rated invoice are due in our offices on the first day of the month. Prices are subject to changes in our costs, but are guaranteed through your paid billing period.

2. Payment method - Accounts may be paid by Money Orders and Personal or Company checks drawn on US Funds. All invoices and billing statements are mailed yearly, (per your account type) at the beginning of the payment period. Billing Statements are sent via US Mail on or around the 10th of each month. Payments are due in our offices no later than the due date shown on the Billing Statement/Invoice regardless of when the invoice is sent to you.

3. Cancellation - Satisfaction is guaranteed. The Client may cancel his/her account at any time with 30 days prior written notice. Upon written notice of cancellation, Chris Hardin will terminate their account(s) beginning on the 1st of the next month or billing period, unless otherwise specified in writing by Client. If the service is canceled within the first 30 days because we have not met your expectations, the entire first month fees, excluding any and all setup fees, will be refunded. Our guarantee is to assure that we will meet your expectations or your money back. NOTE: The transfer of a domain name(s) to a hosting provider other than Chris Hardin, the expiration of a domain name, or any action resulting in the domain name not pointing (direct) to Chris Hardin ’s DNS servers or to the appropriate Web site on Chris Hardin ’s Web server, does not imply cancellation of Web Hosting Services, nor does it remove you from any obligations for Web Hosting service provided after the date of domain name transfer, expiration, etc.

4. Late payments - Payment for all regular yearly invoices are due in our offices on the first of each month, REGARDLESS of when the invoice is sent to you. We allow a grace period until the 5th of each month. If payments are not received in our offices within 10 days of their due date, a late fee, calculated at rate of 1.5% per month of the outstanding balance will AUTOMATICALLY be assessed to your account. If payments are not received in our offices within 30 days of their due date your account will be AUTOMATICALLY deactivated. In the event of deactivation due to late payment, a $20 reactivation fee will be charged, in addition to any and all late fees. All past due amounts, including late fees must be paid in full, before account may be reactivated. If you choose not to reactivate your account you are still responsible for the charges incurred for any days of service you received as well as any outstanding balance on your account including any and all late fees. Chris Hardin highly recommends that you pu a check in the mail as soon as you recieve your invoice to avoid late fees or deactivation; or placing a month's deposit on account with us so that your account is always current.

5. Pro-Rated charges - Upon completion of your service setup, you will be mailed your account information with the UserName(s) and Password(s) needed to access your account(s) and setup instructions. If you did not pre-pay your account at signup, a pro-rated bill will be mailed separately to cover your first partial month's service plus a setup fee. New accounts not paid within ten (10) days will be terminated. From then on your account is due on the first of the month.

6. Returned checks - A returned check charge of no less than $30.00 shall be applied to the account. Chris Hardin reserves the right to suspend or terminate any account, without notice, in the event of a returned check.

7. Collection - Chris Hardin reserves the right to pursue any and all legal means necessary in obtaining payment on delinquent accounts, including , but not limited to the use of third party collection agencies. Termination of your account does not remove your obligation to pay for services rendered, and charges incurred up to the date of the termination. In addition, client will be liable for all costs incurred by Chris Hardin in conjunction with the collection of their account.